Let us answer some questions

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How do I install this system?

It is ready to use upon subscribing (no installation required). It can the be used as a 'stand alone' web application or it can be merged inside a page of your own website. For this a small script (provided) must be added to your page at the position you desire. A step-by-step video tuturial is provided for this.

What IT skills are needed?

No IT skills are required, only general computer skills are needed.

Can I link my Stock levels?

The system offer a stock dependency option. It functions without and allows orders to be placed regardless of stock availability. But if stock indicators are present, orders will be prevented for items with no stock availability and stock levels will be adjusted upon submission (sending) of the order.

What industry is it for?

It is not industry specific. Basically it will take orders of anything and send a confirmation to you and your customer by email. Of course it has been designed to display your products at their best and this is done with visuals such as Images / Videos / Audio / 360° rotation / PDF files. To be of full benefit to you, having products which can be viewed on screen is going to be better.

Can the 'Look and Design' be changed?

Yes, the system was buit with this in mind, there are over 30 templates to pick from (ongoing). But in addition, custom ones can easily be created. You may just want to modify or add to an existing template (with your logo for example). For this there is a built-in online editor, but if you prefer editing graphics in your chosen application, you can download => edit => upload, a blank template. This enables you to design your ordering system to reflect your corporate image or stationary.

How can I display my products or services?

You can display the products or services you sell with: Images / Videos / Audio / 360° rotation / PDF files. When viewing your product, your customer will access a gallery containing any media you have uploaded to show your product. This gallery can include images, 360°, videos, audio files or PDF files. The process of uploading your content is made simple by uploading a folder from your computer which contains all your product media. If you have a lot of products to upload, you can 'zip' all the folders containing your products into one file and upload in one go. The system will extract and place all your data in the right place for you!  

Which currency do you support?

You can sell your product in any World-wide currency.  If you have more than one tarif and sell in more than one currency, separate modules (sections) can be created, each displaying your products their own currency.

What about Payment for my orders?

Payments are optional depending on your own criteria. You can request payment in full for your orders as soon as they are placed. Some of our clients only want a percentage of the total value of the order by way of deposit (eg. 30%) when the order is placed and others do not require any payment when the order is placed until it is fulfilled and delivered. The payment platform is Paypal which is easy to register and configure and can take payment from any major credit card.

I have more than one product line

Once installed, you will be offered a 'landing' page. This is ready configured and designed to create any number of individual modules (or Product Sections). You may use this in various ways, same product line but a different currency, different product types (eg. Menswear / Womenswear / Children wear, etc). Each modules will then contain any number of products which can themselves be defined in groups/categories (eg. jumpers / trousers, etc.)

How do I set my product information?

Product information such as Reference, Description, Price, Size etc. is either entered directly online or, by way of a complete spreadsheet upload containing all of your products and their corresponding information in one go.

Do you offer different sizing options?

There are a number of Presets which can be used in relation to product sizes but if none are applicable to your situation, there are also customizable sizing grids in which you can use your own sizing structure. Also, when a product is being ordered by your customer, it can be done in any quantities and accros a number of sizes (eg. 1xS-2xM-2xL-1xXL)

Do you offer a Product Wish-list?

Yes. Whilst browsing through your products, your customer can select any number of products and place them in a Wish-list which can then be viewed separately when they are ready to place their order. This is done by simply clicking on a heart shape icon which turns red (or grey to un-select) when an item has been selected. 

Can I share a Wish-list?

A Wish-list can be shared in a just click. This copies a link to the clipboard so it may be pasted into and sent by any chosen platform (Email, text etc.).

Do you offer a Product search?

Product search is offered within each module and can be performed by specific Reference or by Full search accross any aspect of your products (eg. colour or some description). Any items matching the search criteria will be returned and displayed in isolation from the rest of your products.

Can I Share a product page?

When viewing a specific product, you are offered the option to Share this page with a click. This copies a link to the clipboard so it may be pasted into and sent by any chosen platform (Email, text etc.).

Can I chose the products displayed on my Front page?

You can, too many products on display when landing on a page can be overwhelming and confusing to a customer. Your landing page can easily be instructed to display only a selection of your chosen products. Your selection is not fixed and can be changed easily at anytime.

How do I remove a product when out of stock?

Temporary Product withdrawal (eg. out of stock) is done in the same way as selecting your 'Front' products. A simple indicator is added easily to your product information which 'hides' the product from being displayed. This option is useful if your product is temporarily 'out of stock' but you may want to re-activate it at some time in the future. For a permanent removal, you can also delete the reference instead.

Can you show Stock levels or if a Product is available?

Product Stock levels, by size and colour are displayed for each product if you have uploaded this information.

Can I set minimums for my orders?

Minimums for accepting orders can be set by way of quantities (eg. 100 units accros the whole order), by total order value or both. If no value is set on either, than all orders are accepted whatever the quantity or value.

Can I view my order after submission?

Once an order has been submitted, an Email with the order content is sent out. This Email also contains a link which will jump straight into the system page displaying the order placed visually.

Is there a Tax option (eg. VAT or Import Duties)?

Yes, Tax option can be left out, or entered when setting the ordering criterias. If a value is entered, the Tax value will be calculated, displayed and added to the order value at the 'Check-out' stage.

What about Shipping costs?

Shipping cost option can be left out, or entered when setting the ordering criterias. A further component of this will increment the cost based on the size of the order. If a value is entered, the Shipping value will be calculated, displayed and added to the order value at the 'Check-out' stage.

Can I offer discounts for large orders?

Yes, discount can be set in the ordering criterias. You can chose discounts to be granted from a given value or quantity level. There are 2 levels of discounts you can set (eg. 10% from 50 units and 25% from 100 units).

Can I create order Coupons or Discount codes?

Order Coupons and Discount codes are easily created (and deleted). Once created, just send it to you customer who will be able to use these at the 'Check-out' stage.

Can you save a draft Order and retrieve it later?

If your customer has no time to finish or want to reflect upon their order prior to completing it, a 'Save Order' is clearly available. Also, all ongoing progress is retained in the browser (even if closed), so re-opening the same web address will display where it was left-off.

Do you offer an Order signature option?

Yes, this is clearly available on the 'Check-out' page

Can customers add a comment or special request?

At 'Check-out' there is a message box where your customer can type any request. They can also upload a document which will get attached to the order Email you will receive.

A copy of orders also need to be sent to another office

For this you can configure the system with multiple Email recipients. However the 'Reply to' displayed on the customer's Email will only be the First Email address in the list.

Can I see some sales statistics?

Of course, sales data and Best sellers statistics are accessible at anytime. They are shown as a 'grouped' order merging all the orders stored in the system.